Léo et Violette Reviews

Firstly, I ordered a mini Dalia, and the received bad was a completely different colour than advertised in the photos. Secondly, I had a few questions about my order and contacted the shop but haven’t received any answer even after waiting for a few weeks. In the end decided to return because I felt like they didn’t care about me as a customer and I wasn’t satisfied with the purchase. Also, the from the first sight the quality of the bag was not worth 350€.

Date of experience: April 10, 2024

I bought Le Laurence, my second bag from L&V. I like the timeless design, and great quality, the shipping was also super fast. I simply recommend the shop - the bags are great addition to my wardrobe uplifting the look. Thank you so much L&V!

Date of experience: April 04, 2024

The sales associate was very kind, patient and helpful.

Date of experience: April 19, 2024

Customer service is great! The bag arrived with a few scuffs on the flap but they responded promptly when I flagged the issue and worked with me to resolve it. The bag designs are very stylish so would likely buy again.

Date of experience: March 29, 2024

This is the third time I buy from them. They have the most elegant bags, which will always be relevant. And of course the quality. The quality is high, accurate, excellent level of finish. I love this brand and I am sure I will buy from them again.

Date of experience: March 15, 2024

I’m very satisfied with the purse I purchased, very good quality overall - i wish the packaging came in a box. The salesperson that helped me was very friendly and patient and open to giving honest feedback.

Date of experience: February 29, 2024

I am very, very happy with my purchase! I don't like visible branding and it is very hard to find high quality leather without logos all over it. This is a bag I know I will enjoy for many years and maybe even pass on to a daughter one day. It is so classic, timeless, perfect balance of function and beauty. Customer service also excellent. Bravo Leo et Violette!

Date of experience: November 15, 2023

The delivery speed is fast, and there are real-time emails informing about the progress, which is very reassuring. The actual quality of the received bag is also very good, and it is the same size as expected. I would like to continue purchasing other styles of bags in the future~~

Date of experience: January 24, 2024

This shop was a *must* on my shopping list for Paris as the color of the bag I wanted was just too perfect here. I walked in and another client was shopping for the same bag. We spoke while we tried on different various the bag, shared some giggles, and ultimately I left with exactly the bag I’d come for.
The gentleman was available when needed, gave space when appropriate, and knowledgeable. He was patient when I needed VAT forms and made sure I had what I needed (even when I wasn’t positive what that was). What a lovely company, product, and salesperson. As someone who’s been employed in high end retail for many years I am impressed at every turn. Thank you for making my “cool Parisian bag”, the experience I’d hoped it would be.

Date of experience: November 24, 2023

I originally ordered the bag with a long crossbody strap. Upon delivery I realized that I should have ordered the short strap as well. There is also a section of text on the site that you can click on to add it. I overlooked this.

The employee also explained this to me via chat contact and immediately ordered the short strap. Now my purchase is complete and I got everything I wanted.

Please note that the long crossbody strap is shorter for the average height of Dutch women. I'm going to have a few more holes made. The holes themselves are sufficient if you want to wear the bag a little higher crossbody.

Date of experience: December 27, 2023

I had fantastic experience in this store. I fell in love with Le Petit Primo bag when I saw and tried it. The reception was excellent by Mr. François Julia (the Store Manager). I and my husband visited the store on July 27th shortly before Louvre Museum. He even offered to delivered the bag that I purchased to our hotel since it is very inconvenient to bring it to the museum. I hope all the success in the future for Leoetviolette and team.

Date of experience: July 27, 2023

I bought one mini and one regular Dalia and they are absolutely beautiful and of high quality craftsmanship. The colours and style of the Dalia are versatile and very much reminiscent of the Parisian chic. They are also very light bags even with both the long and short strap attached.
The initial shipping dates were a little bit delayed, but I was kept informed and any questions I had were answered timely and in a helpful manner. The final shipping and delivery was quick and smooth.

Date of experience: August 04, 2022

Lovely designs and very nice leather. I bought the Gina but it was not as soft and squishy as described, rather it was quite a structured bag. The lining was described as suede but was actually a sueded cotton lining, not leather. I really liked that there were two straps of different lengths delivered with the bag although I thought they were a little flimsy. I liked the pockets and the size, but I was looking for a more squishy bag so I returned it. As I live in the UK I had to pay for the delivery to return it, which I was informed about on the website, and I was well assisted by Leo in returning it. Good customer service

Date of experience: December 06, 2023

So far so good, I love the color it’s quite rare blue demin liege, great nova, size is great the only nag I have is the hardness of the leather both the strap and the actual bag, it’s very durable, hope in time it will soften somewhat a little but otherwise all good.. thank you!

Date of experience: February 19, 2023

Beautiful well made bags and really attentive staff.
I really enjoyed my experience shopping at your new store on Rue Sainte Anne. Francois the sales consultant was very attentive and helped advise me of the right bag for me.

Date of experience: June 15, 2023

I bought my bag from the shop in Paris. The whole experience was amazing! There were other customers in the shop when I first went in, but a staff came to my assistance immediately when they are done helping them. I was trying to imagine putting my macbook in the bag I wanted to get, and the lady immediately went into the office to lend me her macbook of the same size to try putting it in the bag. Amazing service, very nice designs and high quality leather+craftsmanship. Would love to go back and get some other bags!

Date of experience: February 06, 2023

This is my no.4 bags I purchased online via en.leoetviolette.com, I am happy with every of my purchased, usually I had the delivery updated the next day after I paid, I have no worries just relax and wait for my beautiful bag to arrive, I would said purchased with Leo et Violette is my most pleasant online shopping experience 👍

Date of experience: October 14, 2022

Second bag that I have purchased. Once again everything was perfect and the product is top quality. Getting addicted 😅

Date of experience: March 11, 2024

Vente d'un article en magasin au final.sold out envoie 1mois plus tard puis réception du sac avec une formulez cassé

Date of experience: February 29, 2024

I’ve had only positive experiences with Leo et Violette. Bought a Le Sienna back in 2021 and the bag was beautiful. Delivery was also very quick. The le compact I ordered 4 days ago just came as well. While there were delays with the Dalia, Leo was very responsive with my email query and provided dates of when they will fulfill the order. All in all I am very happy with my purchases!

Date of experience: July 29, 2022